Welcome to ViewCallZ (the “Service”). The Service is provided and controlled by ViewCallZ LLC. (“ViewCallZ”, “we” or “us”).
We are committed to protecting and respecting your privacy. This policy sets out the basis on which we process any personal data we collect from you, or that you provide to us. If you do not agree with this policy, you should not use the Service.
By “ Personal Data”, we refer to data that relates to you as an identified or identifiable natural person. The term “Personal Data” may include your name, your address, your telephone number, your e-mail address, your age, your gender, your game preferences, for instance. Anonymous information, which we are not in a position to relate to you, does not qualify as “Personal Data”.
If you have any questions about how we use your personal data, please contact privacy.viewcallz@gmail.com.
What information do we collect about you?
We collect and process information you give us when you create an account and upload content to the Servise. This includes technical and behavioural information about your use of the Service. We also collect information about you if you download the app and interact with the Service without creating an account.
The types of personal data we use
We collect and use the following information about you:
Your Profile Information
You give us information when you register on the Service, including your username, date of birth, email address and/or telephone number, information you disclose in your user profile and your photograph or profile video.
User Content and Behavioural Information
We process the content you generate on the Service, including preferences you set (such as choice of language), photographs and videos you upload and comments you make (“User Content”). We collect information through surveys, challenges and competitions in which you participate. We also collect information regarding your use of the Service, e.g. how you engage with the Service, including how you interact with content we show to you, the ads you view, videos you watch and problems encountered, the content you like, the content you save to ‘My Favourites’ and the users you follow. We also infer your preferences, including your interests, gender and age for the purpose of personalising content. We process information about your followers, the likes you receive and responses to content you upload, for the purposes of promoting your content to other users and exploring whether your profile presents further opportunities for collaboration. If you have consented, we will use this information for the purpose of serving personalised advertising. We will also process your personal data in order to tell you about services and opportunities.
Information from Third Parties
You may choose to share certain data with us from third parties or through your use of the Service, we may collect such third party data automatically. We have set out further detail on the information we receive from third parties below:
Business Partners
If you choose to register to use the Service using your social network account details (e.g. Facebook, Twitter, Instagram, Google), you will provide us or allow your social network to provide us with your username and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL.
Advertisers and Advertising Networks
We use the information collected from you, and your interaction with the Service and other third party sites, to infer your likely interests to provide you with more relevant advertising. This information tells us about websites you've visited, apps you've downloaded and purchases you have made so that we can predict what else might interest you in the future and assess how effective the advertising on our Service is. We collect this information by the use of Cookies and similar technologies on our App and from similar information received from third parties who advertise on our Service and whose sites you visit.
Information you choose to provide
For certain activities, such as when you register, upload content to the Service, or contact us directly, you may provide some or all of the following information:
Information we obtain from other sources
We may receive the information described in this Privacy Policy from other sources, such as:
Third-Party Services
We may collect information about you from third-party services, such as advertising partners and analytics providers.
Other Sources
We may collect information about you from other publicly available sources.
Information we collect automatically
We automatically collect certain information from you when you use the Service, including internet or other network activity information such as your IP address, geolocation-related data (as described below), unique device identifiers, browsing and search history (including content you have viewed in the Service), and Cookies (as defined below).
Usage Information
We collect information regarding your use of the Service and any other User Content that you generate through and broadcast on our Service.
Device Information
We collect information about the device you use to access the Service, including your IP address, unique device identifiers, model of your device, your mobile carrier, time zone setting, screen resolution, operating system.
Location data
We collect information about your location, including location information based on your SIM card and/or IP address. With your permission, we may also collect Global Positioning System (GPS) data.
Metadata
When you upload User Content, you automatically upload certain metadata that is connected to the User Content. Metadata describes other data and provides information about your User Content that will not always be evident to the viewer. In connection with your User Content the metadata can describe how, when, and by whom the piece of User Content was collected and how that content is formatted. It also includes information, such as your account name, that enables other users to trace back the User Content to your user account. Additionally, metadata will consist of data that you chose to provide with your User Content, e.g. any hashtags used to mark keywords to the video and captions.
Cookies
We and our service providers and business partners use cookies and other similar technologies (e.g. web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze which web pages you click on and how you use the Service, enhance your experience using the Service, improve the Service, and provide you with targeted advertising on the Service and elsewhere across your different devices. Cookies are small files which, when placed on your device, enable the Service to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. To learn how to disable Cookies, see the “Your choices” section below.
Additionally, we allow these service providers and business partners to collect information about your online activities through Cookies. We and our service providers and business partners link your contact or subscriber information with your activity on our Service across all your devices, using your email or other log-in or device information. Our service providers and business partners may use this information to display advertisements on our Service and elsewhere online and across your devices tailored to your interests, preferences, and characteristics. We are not responsible for the privacy practices of these service providers and business partners, and the information practices of these service providers and business partners are not covered by this Privacy Policy.
How we use your information
We use your information to provide the Service to you and to improve and administer it. Where it is in our legitimate interests, we use your information to, among other things, improve and develop the Service and ensure your safety. In each case where we have your consent, we will also use your personal information to serve you targeted advertising and promote the Service.
We need to process your Personal Data in order to perform the contract with you according to Article 6(1)(b) of the GDPR. As a user, we will use your Personal Data, unless otherwise prohibited by law, for the following purposes:
How we share your information
We will use your Personal Data for our legitimate interests according to Article 6(1)(f) of the GDPR to advertise our products and services in accordance with this Policy.
We are committed to maintaining your trust, and while ViewCallZ does not sell personal information to third parties, we want you to understand when and with whom we may share the information we collect for business purposes.
Service Providers and Business Partners
We share the categories of personal information listed above with service providers and business partners to help us perform business operations and for business purposes, including research, payment processing and transaction fulfillment, database maintenance, administering contests and special offers, technology services, deliveries, email deployment, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing.
Within Our Corporate Group
We may share your information with a parent, subsidiary, or other affiliate of our corporate group.
In Connection with a Sale, Merger, or Other Business Transfer
We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
For Legal Reasons
We may disclose your information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of ViewCallZ LLC., the Service, our affiliates, users, or the public. We may also share your information to enforce any terms applicable to the Service, to exercise or defend any legal claims, and comply with any applicable law.
With Your Consent
We may share information for other purposes pursuant to your consent or with your further direction.
If you access third-party services, such as Facebook, Google, or Twitter, to login to the Service or to share information about your usage on the Service with others, these third-party services may be able to collect information about you, including information about your activity on the Service, and they may notify your connections on the third-party services about your use of the Service, in accordance with their privacy policies.
If you choose to engage in public activities on the Service, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing personal information while engaging. We are not responsible for the information you choose to submit.
Your Rights
You may submit a request to access or delete the information we have collected about you by sending your request to us at the email or physical address provided in the Contact section at the bottom of this policy. We will respond to your request consistent with applicable law and subject to proper verification. And we do not discriminate based on the exercise of any privacy rights that you might have.
You have the following rights:
Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Please send an e-mail to us if you would like to exercise any of your rights privacy.viewcallz@gmail.com.
Your Choices
Security
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
Information relating to children
ViewCallZ is not directed at children under the age of 13. If you believe that we have personal data about or collected from a child under the relevant age, please contact us at privacy.viewcallz@gmail.com.
How long do we keep hold of your information?
We retain your information for as long as it is necessary to provide you with the service so that we can fulfil our contractual obligations and rights in relation to the information involved. Where we do not need your information in order to provide the service to you, we retain it only as long as we have a legitimate business purpose in keeping such data or where we are subject to a legal obligation to retain the data. We will also retain your data if necessary for the establishment, exercise or defence of legal claims.
How will we notify you of any changes to this Privacy Policy?
We will generally notify all users of any material changes to this policy through a notice on our Service. However, you should look at this policy regularly to check for any changes. We will also update the “Last Updated” date at the top of this policy, which reflects the effective date of such policy. By accessing or using the Service, you acknowledge that you have read this policy and that you understand your rights in relation to your personal data and how we will collect, use and process it.
Complaints
In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at privacy.viewcallz@gmail.com and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the relevant data protection authority.
Contact
Questions, comments and requests regarding this policy should be addressed to privacy.viewcallz@gmail.com.